If submitting a service request after hours or on the weekend, please note it is best to call.

228-205-3763 Request Service

Our Guarantee

We stand by every aspect of our work.

We are so convinced you’ll be happy with the services that we offer several ironclad guarantees, including:

PEACE OF MIND GUARANTEE

All technicians in your home have an extensive background check performed and are randomly drug tested for your safety.

100% MONEY BACK GUARANTEE

We guarantee that the system(s) we have installed in your home will heat or cool your home as we have stated. If the temperature range we have promised is not achieved, we will replace the systems at no charge.

NO SURPRISE GUARANTEE

We offer no surprise pricing, which means the quote you get upfront is the price you’ll be paying. You can rest easy knowing that there are no hidden fees or shocking numbers at the end of the job. Any additional work will be approved by the owner in writing before work is started.

PROPERTY PROTECTION GUARANTEE

All property such as lawns, shrubbery, carpeting, floors, walls, furniture, and door frames are protected. Damaged property will be replaced or repaired. Drop cloths will be used on all work and traffic areas.

COMFORT GUARANTEE

We guarantee that the equipment we have installed will perform as we have stated, or we will remove it and return 100% of your investment.

UTILITY SAVINGS GUARANTEE

(Valid Deluxe Or Higher Systems) You will save a minimum of 30% on your heating and cooling costs or we will refund double-the-difference of your savings not realized during the first year. (If your system is not meeting guaranteed savings, you must notify us immediately to allow us to evaluate your system’s performance)

$500 INSTALLATION DATE GUARANTEE

If we do not have your new system operating by the date promised, we will pay you $500 for your inconvenience.

$500 NO FRUSTRATION GUARANTEE

If your system breaks down during the first year and leaves you without heating or cooling, we will be there within 24 hours or we will pay you $500 for your inconvenience.

NO LEMON GUARANTEE

If your compressor in your air conditioner fails twice in the first 5 years, we will install a complete and new condensing unit. If the heat exchanger in your furnace fails in the first 10 years, we will install a new furnace

Why Choose Ball Heating & Air?

hands together to represent a utility saving guarantee
30% Utility Saving Guarantee
You will save a minimum of 30% on your heating and cooling costs or we will refund double-the-difference of your savings not realized during the first year.
finance service icon of a dollar sign in a speech bubble
$500 INSTALLATION DATE GUARANTEE
If we do not have your new system operating by the date promised, we will pay you $500 for your inconvenience.
star icon to represent a peace of mind guarantee
Peace of Mind Guarantee
All technicians in your home have an extensive background check performed and are randomly drug tested for your safety.

What Our Customers Are Saying

Professional and Courteous

Zach was very professional and Courteous. He fully explained all the checks he would be preforming before he started. He also advised me of any potential problems with my system and offered options for their resolution. He reviewed the invoice thoroughly with me when he was finished

Sam O.

Very Nice and Helpful

Zack came out today for our 6 month cleaning/inspection and was very nice and helpful. He gave a detailed explanation of everything he found and things we can upgrade for better service. We will be continuing to use Ball Heating & Air in the future!

Kaleigh E.

Incredibly Knowledgeable

Zack was incredibly knowledgeable and gave me information that explained a lot of what I was seeing occur in my house. Highly recommend, as the visit was informative and productive.

Shana B.