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Richard is as the best and most polite Plummer I have ever dealt with. He is the example you need to share to all the employees!
Shelby Hoogendorn
2025-07-28
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Scott Turner from Ball Heating and air conditioning was absolutely fantastic. He diagnosed the issues, answered all of my questions and got us on the schedule asap. I am excited to have Ball hvac helping me in my home!
Thomas Pearson
2025-07-27
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Michael Tucker done a very good job of explaining what the problem was with my a/c unit he was very efficient.
Ruben Smith
2025-07-27
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The service tech had great customers service skills and did a great job explaining things and answering any questions that we had. Zack did a very good job in my opinion repairing the unit. So far it is working well! We love our AC in South Mississippi! Thanks!!!
Kathy Higgins
2025-07-26
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I thought the AC guy did a great job: professional, on time, courteous, extra helpful afterwards and made sure everything was picked up afterward. Highly recommend this company.
D What
2025-07-26
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Update:
I bought a second home that needed a new unit and Ball sent out a wonderful tech who was attentive to my every need and questions. His name is Zack Cooper and he deserves regonition for his knowledgeable and courteous work.
The service men arrived on time. They were courteous, knowledgeable, and paid great attention to detail. When done, they explained the system and cleaned up. I would highly recommend Ball Heating and Air! The Trane unit works like a dream, it barely kicks on and my home is nice and cool.
UPDATE
BALL stands behind their 10 year warranty. My AC was not working at my home in BSL and they sent out Tech Cody Walker. He was extremely attentive to my needs and professional. He found the problem within a short amount of time and with no charge thanks to Balls great 10 year quarantee on new units.
Update July 26, 2025
My tech Michael Tucker was on time. He was very polite and helpful. He fixed the problem with the greatest of ease. Ball definitely stands behind their product with great Customer care!
Linda Saylor
2025-07-26
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I had the pleasure to meet Alex. He did a routine maintenance and check up on my HVAC. Harding working guy. Went over a review with me and showed my pictures too.
Jo Dill
2025-07-26
Trustindex verifies that the original source of the review is Google.
Zachary B. Awesome job!!!! Super smart, fixed me up right away. Will always ask for him if I have any future issues!!!!!
excentrick โexentrickโ person
2025-07-26
Trustindex verifies that the original source of the review is Google.
You will save a minimum of 30% on your heating and cooling costs or we will refund double-the-difference of your savings not realized during the first year.
$500 INSTALLATION DATE GUARANTEE
If we do not have your new system operating by the date promised, we will pay you $500 for your inconvenience.
Peace of Mind Guarantee
All technicians in your home have an extensive background check performed and are randomly drug tested for your safety.
What Our Customers Are Saying
Professional and Courteous
Zach was very professional and Courteous. He fully explained all the checks he would be preforming before he started. He also advised me of any potential problems with my system and offered options for their resolution. He reviewed the invoice thoroughly with me when he was finished
Sam O.
Very Nice and Helpful
Zack came out today for our 6 month cleaning/inspection and was very nice and helpful. He gave a detailed explanation of everything he found and things we can upgrade for better service. We will be continuing to use Ball Heating & Air in the future!
Kaleigh E.
Incredibly Knowledgeable
Zack was incredibly knowledgeable and gave me information that explained a lot of what I was seeing occur in my house. Highly recommend, as the visit was informative and productive.